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FAQs
Frequently Asked Questions
1. Are your bunk beds strong enough for adults?
Yes. All of our bunk beds are adult-rated and engineered to support over 800 lbs per bunk level.
2. Do you deliver and install nationwide?
Yes, we offer free delivery and white-glove installation across the continental United States.
3. What types of bunk beds do you offer?
We offer queen-over-queen, triple bunks, quad bunks, and models with built-in trundles, stairs, and storage.
4. Can I customize the size or layout?
Absolutely. Each bed is custom-built to fit your specific room size, ceiling height, and sleeping needs.
5. How much headroom is there between bunks?
Our bunks are designed with maximum headroom for adult comfort. Standard spacing allows most adults to sit upright.
6. How long does it take to receive my bunk bed?
Turnaround time is typically 4–6 weeks from order to installation, depending on your location.
7. What materials do you use?
We use solid wood and premium hardware to ensure long-term durability and safety.
8. Can I request a specific color or stain?
Yes. We offer multiple stains and paint finishes to match your décor or design theme.
9. Do your beds come with mattresses?
No, we do not provide mattresses, but we can recommend sizes and sources that best fit your bunk design.
10. Can you build around a window or in a corner?
Yes. We specialize in custom builds that accommodate unique room layouts and architectural features.
11. Are your beds safe for children?
Yes. Our beds exceed industry safety standards, and we offer optional safety rails for younger users.
12. Do you build bunk beds for vacation rentals?
Absolutely. Our beds are popular with Airbnb hosts and property managers looking for reliable, guest-friendly furniture.
13. Do I need to assemble the bunk beds myself?
No. We deliver and install your custom bed so it’s ready to use immediately.
14. Can I include stairs or drawers?
Yes. You can add stairs with storage drawers, ladders, or under-bed storage to your design.
15. Do you make custom-built-in bunk beds?
Yes. We can build directly into walls or alcoves as part of a more permanent design.
16. Do you offer trundle beds?
Yes. Many of our models can be equipped with a pull-out trundle to sleep an extra guest.
17. Can your bunk beds be disassembled if I move?
Yes. While they’re built for long-term stability, our beds can be carefully disassembled and moved if needed.
18. What ceiling height is required?
A minimum ceiling height of 8 feet is recommended. For triple or quad bunks, 9–10 feet is ideal.
19. How do I place an order?
You can contact us directly through our website or call us to start a consultation and quote.
20. Do you offer financing or payment plans?
We do not currently offer in-house financing, but we accept major credit cards and work with business owners on custom terms.
21. Do you work with interior designers or contractors?
Yes. We frequently collaborate with designers, contractors, and property managers.
22. Do your beds work for cabins or off-grid homes?
Yes. Our bunk beds are perfect for cabins, lodges, and remote homes, and we can adjust delivery options accordingly.
23. Can I send you a sketch or Pinterest photo?
Yes. We welcome inspiration photos and custom sketches to guide the design process.
24. Can you build matching furniture like dressers or nightstands?
We focus primarily on bunk beds but can occasionally take on matching pieces depending on our build schedule.
25. Is there a warranty on your bunk beds?
Yes. We offer a limited warranty against structural defects and workmanship for one year after delivery.
26. Can I see reviews or photos from past customers?
Yes. Visit our gallery and testimonials section on our website for real customer photos and feedback.
27. Can I choose which side the ladder or stairs go on?
Yes. Every bunk is built to your specifications, including ladder placement, entry direction, and orientation.
28. Do you sell wholesale to vacation rental managers or builders?
Yes. We offer wholesale pricing for bulk or recurring orders. Please contact us for a custom quote.
29. Are your beds made in the USA?
Yes. All of our bunk beds are proudly designed and built in the United States.
30. Why choose Black Diamond Bunk Beds?
Because we combine rugged durability, elegant craftsmanship, and years of trusted service — delivering beds that are truly built to last.